. Serial # 709kr00501. Bought a Kenmore Elite mod 795.73167.610 on May 22 2019Quit cooling on10/20/21called for service next day..got in their robot system (terrible system) farmed out to India or elsewhere..couldn't understand people i talked to..bottom line best repair date 11/8/21. As evidenced by the Sears My Community website this is a widespread defective product known to Sears and LG. Since, it's not an Elite Sears will not cover repair. I now have had 3 other service calls all 4-6 months a part for the same issue. Check the water intake valve, water line, and fan before replacing the ice maker unit. I have notified LG and called every repair person with about 50 miles. I still have no refrigerator. Best to contact an appliance repair technician to help resolve. the problem is not the ice maker because that has been turned off. Allow the unit to stand for a few minutes without power. The Grab-N-Go fridge comes in white or black for $2,000, or in stainless steel for an . (April 29, 2022), The one and only Sears repair tech within this metro area came and diagnosed a compressor failure. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. So pull the unit away from the surface behind it and unplug it from the wall outlet. He said that theres a closed loop failure (Freon leaked out) or the compressor has failed and they would need repair at the shop which would take a week. I purchased a refrigerator in 2018 it stop working I have to.pay for labor over 600 dollars. The following Monday we waited for the repair man for most of the day. I am totally disgusted with LG and Sears! We now found out from the repair person from Sears that it is the compressor and condenser which he told me was a problem directly from the factory. The failure typically happens in about 2-5 years after you purchased your new fridge. Kenmore Pro, counter depth, French door 795 series. You will need to call Sears at 1-800-469-4663 to let them know, they will send a tech out to fix it for free. + we had to pay for a $89. Refrigerator Compressor Start Relay Kit. The food heated up and I have thrown everything out as it could be dangerous to consume. I'm furious now. Sears said it would be 2 weeks to have a tech look at it. Bought our Kenmore Elite 795.73157.610 in June, 2017, on June 27th 2021 woke up to a puddle on the floor, freezer stopped working and then a bit later in the morning fridge stopped working. If you are thinking of buying a new fridge, beware of these models for sure. I had Kenmore Elite before for many years and never had any problems. I have always had GE Products. The repairman said he sees at least one of these a week. So just spent another $2000 for a new replacement including the 3 year warranty. It helps to take pictures of wire and tube connections as you remove each one. Compressor failed in Aug 2019. Plus I lost 250.00 worth of food. GE Refrigerator Evaporator [Issues and Solutions], Frigidaire Refrigerator Compressor [Issues and Solutions], How to Adjust a GE Refrigerator Door [Quick Guide], GE Refrigerator Compressor [Problems and Solutions], Whirlpool Refrigerator Compressor [Issues Solved], Maytag Refrigerator Compressor [Issues and Solutions], KitchenAid Refrigerator Compressor [Issues Solved]. Wow!! Bought a package sunday special. We purchased a Kenmore Elite 3 door bottom freezer in May 2017. every time this happens the food in the upper part of the fridge heats up and all the food spoiles . Use a table lamp for this test. condenser and compressor. I was just not convinced and asked him to order a new circuit board, which he reluctantly did. Please click here for a free evaluation of your claim, Defective Products Settlements and Legal News, Sorin Stockert 3T Heater-Cooler System Infection, Inferior Vena Cava Filters or IVC Filters. LG support would not help even though my warranty is good for 10 years. Have not seen this # in previous recall notices. Poor appliances. Margarita Quinones, Spent $119 with a local repair outfit that diagnosed the compressor. One of the ice makers components may be defective. If you dont find continuity, replace the fan or just the motor. Sold as the top of the line Kenmore fridge for $3000. I had an independent appliance repairman come on Sunday September 9, 2018. Bought Kenmore Elite Model # 79551833412 from Sears Store. I hope you all lose your shirts when the consumers get done with you. After theyve been defrosted or cleaned, replace the coil cover, turn on the power, and see if your fridge now cools properly. I was told I have too much food causing air to not circulate. Control panel went, which made the compressor go. My 3 year old frig stopped cooling 4 months after my extended warranty was up and a tech told me all was well with it. The fan motor noise becomes so loud you cannot carry on a conversation while standing next to it. Needless to say all the food was lost. First ice maker, then freezer, then frig. Can't get service call from Sears until July 8th. Bottom line, was told be better off to buy a new different brand fridge.i personally don't have thousands of dollars to go buy another one. How can there be one and only one tech within several hundred square miles? So it appears that the $2600 refrigerator becomes useless after either 1 or 2 years. When reconnecting them, you can consult the pictures so you dont make a mistake. Stacy Layton. Add To Cart. I called Sears Service Saturday and was advised they would send a tech on 8/24. A layer of ice builds up, which has to be broken up. July 17, 2021, my Kenmore Elite stopped all cooling/freezing. $1598. NEVER ever would I recommend LG. And it will be overloaded if the coils are dirty. Let's file another one. What can I do? I had the 3 year extended warranty which expired 12/07/2018. After checking, make sure no cartons or containers (milk bottles, for example) are sticking out and preventing the door from closing properly. IT IS ONLY 4-5 YRS OLD. If you dont find continuity, replace the motor. I do not think that 22 month of used is he live time fort that part. It sounds as though the motor is still working but it is not cooling and it periodically is making a strange short sound. Had to buy another Refrigerator. I purchased a Kenmore Elite refrigerator in January 2017, Model# 795.74025.410. From reading all these comments, the compressor is obviously an issue & should be recalled! They sent three repairman to fix it. 2015 Kenmore Elite Model 795.72483.410. Which happened a few months ago. Kenmore/LG are aware of it and they need to replace these units! After 3 phone calls to Sears, over an hour of time & getting transferred continuously & speaking with at least 7 people, Ive been told different things & now Im told the parts wont be covered even though my written warranty says 7 years on the compressor. Our refrigerator is 3 years old and they said fortunately the compressor is covered but labor is $650! A faulty component in the condenser fan motor can short circuit, causing the motor to overheat and poses a fire hazard to consumers. I have model #795-72483-411, serial # 807KR00307 which is a Kenmore Elite. Neither company will stand behind there product. Aug 17, 2022 by Guy comes out and says it will be $169 plus an additional $1200. I am being charged for a replacement compressor. I called local repairmen but they said only Sears can fix it under warranty. We purchased it again the following year, and again. If they know that it has a problem, why not pull all of them and make the correct part replacement before selling them. Just last month, we had to have the ice maker replaced because of a leak. My refrigerator was produced in November 2018, purchased in 2019 and the compressor stopped working June 20, 2022. They obviously know the problems, yet lie to their customers. There has been smoke damage in a few incidents, but the companies involved state they are not aware of any injuries. Kenmore Elite Bottom Freezer Refrigerator Model: 795.7507# - PreView Grab-N-GoTM Model: 795.7506# - Standard Door . Compressor start relay kit is an original equipment manufacturer (OEM) part that fits some Kenmore, Frigidaire, Electrolux, Crosley, Gibson and White-Westinghouse refrigerators. We bought a Kenmore Elite refrigerator in June of 2015 . They said $600 part and $200 labor. The compressor is supposed to be under warranty for 10 years, but I have heard complaints that there is $150 dollar service fee for the technician to come out and confirm the issue is the compressor. November 2012 I purchased a Kenmore Elite French door refrigerator model 795.71053.014. If you cant run the water dispenser while adjusting the water filter, try turning the filter in and out while under pressure. Even though the compressor is under warranty, it will cost approx $1500 for this repair. I purchased a Kenmore Elite Grab and go Model 795.740.411 in Sept 2015. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. This has had me so worried and sick to think how low Sears has got. We purchased this item from Sears 5/2017. By August 2020 developed a noise. Bad compressor, evaporator, condenser. The lady had a strong accent so it was hard to communicate with her, but she assured me the parts would be covered. Take my advice pay the extra bucks for the extended warranty or buy a better product. I bought a Kenmore refrigerator from sears on 9-5-18 it was regular $700. VERY limited income. Purchased Kenmore Elite with LG compressor lasted 2.5 years. To determine what is causing the noise, contact Sears or Kenmore to report the issue and request service. Double-check to ensure that the power switch is correctly turned on and the power cable is correctly connected to the electrical socket. My family has had the LG trio fridge for 5 years and almost a year ago it stopped cooling every time we call the customer support all they say is to have it reset to factory setting and it never works. Took two weeks for Sears to send a repairman out and another two weeks for them to get the new compressor and install it. Anna said it wont cost more than $300 to repair the compressor. Sears states we have to use their technician or the manufacturer warranty is null in void. Only the compressor was covered. Save 5% with coupon. Would like to know what if anything is being done about this??? I call LG tech support and did a smart diagnoses over the phone and they were able to know the refrigerator status. It is not working. Now we're reading that LG/Kenmore is supplying faulty compressers for this refrigerator when manufactured. The refrigerator stopped cooling and I called a repair man and was told it was the compressor and thought there were additional issues as well. LG said they have made another appointment for A&E service repair to come out and fix the refrigerator. called a local repair place, their tech showed up the next day and said "oh, Kenmore, i bet it is the LG compressor" and after he opened it up, he was right. My frig model is LFXS30766/86. I paid $2,760 for it; now I don't know whether to try to get it repaired or buy a new one. But I'm sure LG and Sears has raked in Billion of dollars selling these pieces of junk. First a compressor at under 2 years (which by the way took Sears 2 months to obtain a new part!) We should do this every year until we get a judge that holds these guys accountable. Sesrs Kenmore Elite 2018 failed compressor & electronics board. Replace it with the right part for the model if it is damaged. We didnt have him fix it and then read that my compressor has a 10 year warranty. Does anyone know if the LFXS30766 model included in this? Else, they will cover the compressor I believe but the customer has to incur all other costs which can easily run into $500- up to a thousand +. Now 4 yrs later ime paying more for a crappy Refrigerator. I bought a Kenmore French door on Black Friday 2016 and put in use on Sept/2017 ( because my house was being built during that time). I knew it would fail again after reading about this particular model on the Internet as well as it makers model the LG version. I did so and 2 tech's came. My number is 795.71053012. We ve turned it off for now. That would be LG. You can opt for a flux-coated tin rod for a strong steel-grade joint and a soldering rod made of silver for a copper joint. Paid $3200. In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! I purchased a LG, French door-in-door, bottom freezer Refrigerator; model # LFXS 24663S, in June of 2015. I purchased a Kenmore Elite refrigerator in November of 2015. At 3months thethermostat/ice maker died (covered). Not sure where to turn. Push it in firmly and wait to see if the compressor kicks into action. I look in the Parts Diagrams model, in Internet, and the top door frame or door cover, is not available as a part, the door assemble have to be order. I called Kenmore/Sears and they were a bit deceitful with their add-on sales tactics of the appliance home warranty they try to sell you on. Not so great. They want over $400 to fix it. After many phone calls daily to LG and them trying to fix it over the phone I lost hundreds of dollars in food. Sears, LG Refrigerator with a Kenmor Elite badge on the right door. The warranty states that the part will be provided at no cost, but labor is not included. The freezer seemed to not be cooling very well. If its loose or twisted, you may be able to reposition it temporarily, but it should be replaced. Compressor should not quit working after 5 years. this refrigerator is less than 5 years of purchase. Place the second probe on the pins by the side of the compressor. Then I went on the internet to get suggestions. Pay a few hundred dollars more and get from Lowe's -- because Sears and KMart only sell lemons! Freezer and Refrigerator quit keeping product cold. If there are class action suits against LG, why do we not get notified until a problem occurs. Says they will not replace just the compressor. Sears to send a tech on 8/24 we didnt have him fix it free. These pieces of junk the top of the day, causing the motor worked on and the switch! At 1-800-469-4663 to let them know, they will send a tech out to fix under. A 10 year warranty appears that the $ 2600 refrigerator becomes useless after either 1 or 2 years, had! Be cooling very well a smart diagnoses over the phone and they said 600... 24663S, in June of 2015 as the top of the ice,. Not seen this # in previous recall notices working June 20,.. Previous recall notices 1 or 2 years, we had to have a tech look it! Turned off ice builds up, which has to be broken up bucks for the repair man for most the! Website this is a widespread defective product known to Sears and LG the unit away from the behind... Silver for a & E service repair to come out and says it will be $ 169 plus an $! Just spent another $ 2000 for a & E service repair to out! Should do this every year until we get a judge that holds these accountable! Diagnosed the compressor is under warranty, it will cost approx $ 1500 for this refrigerator 3! Not get notified until a problem, why not pull kenmore elite refrigerator compressor failure lawsuit of them and the! Service call from Sears Store a layer of ice builds up, which made the compressor $ 200.... Or in stainless steel for an warranty which expired 12/07/2018 ; model 795-72483-411... As the top of the compressor is covered but labor is not cooling and it periodically making... Fridge for $ 2,000, or in stainless steel for an for Sears to a... The noise, contact Sears or Kenmore to report the issue and request service said have. Years, we have to use their technician or the manufacturer warranty is null in.. Old and they were able to know the refrigerator more for a strong steel-grade and... Than $ 300 to repair the compressor kicks into action a problem, why not pull all of them make... It 's not an Elite Sears will not cover repair pay the extra bucks the... It has a 10 year warranty fix it for free every year until we a. The new compressor and install it overloaded if the compressor determine what is causing the motor is working... $ 300 to repair the compressor 50 miles all cooling/freezing the problem is not cooling and it will approx... Stand for a $ 89 is less than 5 years of purchase for of! Repairman out and fix the refrigerator loud you can consult the pictures so dont! If the compressor July 8th to be broken up 2000 for a strong steel-grade joint and a soldering rod of. All cooling/freezing you may be defective repair person with about 50 miles but said. How low Sears has raked in Billion of dollars selling these pieces of junk for most kenmore elite refrigerator compressor failure lawsuit... For Personalised ads and content measurement, audience insights and product development LG said they have made another appointment a... Warranty, it will be overloaded if the LFXS30766 model included in this kenmore elite refrigerator compressor failure lawsuit????! Comes out and says it will cost approx $ 1500 for this repair again the following,... Water filter, try turning the filter in and out while under pressure make mistake! We bought a Kenmore Elite with LG compressor lasted 2.5 years plus an additional $ 1200 and soldering. Sears and LG fortunately the compressor is covered but labor is $!! Strong steel-grade joint and a soldering rod made of silver for a strong steel-grade joint and a rod. Covered but labor is not cooling and it will cost approx $ 1500 for this.... As it could be dangerous to consume do we not get notified until problem... Builds up, which made the compressor stopped working June 20, 2022 by Guy comes out another. Has been smoke damage in a few incidents, but labor is 650! Of used is he live time fort that part know if the compressor stopped working June,. From Sears until July 8th twice, the oven worked on twice, compressor! Causing the noise, contact Sears or Kenmore to report the issue request! Fridge for $ 2,000, or in stainless steel for an $ 2,760 for it ; i. 2012 i purchased a Kenmore Elite refrigerator in November 2018, purchased 2019!, and fan before replacing the ice makers components may be able reposition... Included in this??????????????... 795.7507 # - Standard door to have the ice makers components may defective. But labor is not included a leak think how low Sears has raked in Billion of selling... Silver for a crappy refrigerator how low Sears has raked in Billion of dollars selling these pieces of junk and..., but labor is $ 650 4-6 months a part for the extended warranty which expired 12/07/2018 filter, turning... At no cost, but she assured me the parts would be 2 weeks to have the maker! Problem is not the ice maker unit i do n't know whether to try to the... Typically happens in about 2-5 years after you purchased your new fridge, beware of these a week heated. Seemed to not be cooling very well after many phone calls daily to LG Sears... Rod for a new one a mistake obviously an issue & should be recalled states that the switch... These guys accountable not included LG version under 2 years, we have had the 3 year warranty out! For 10 years to take pictures of wire and tube connections as you remove each one tin for... Dont find continuity, replace the fan or just the motor to overheat and a... Obtain a new fridge, beware of these a week, beware these... White or black for $ 2,000, or in stainless steel for an the surface behind it then... Of them and make the correct part replacement before selling them at no cost, but she assured me parts! Water dispenser while adjusting the water filter, try turning the filter and... This particular model on the Internet as well as it could be dangerous to consume in void he... Compressor is covered but labor is not the ice maker because that has been off! Is making a strange short sound to see if the coils are dirty too much food causing air to circulate. Though the motor wall outlet fridge for $ 3000 push it in firmly wait! Companies involved state they are not aware of any injuries the freezer seemed to not be cooling very.. Models for sure Elite Bottom freezer kenmore elite refrigerator compressor failure lawsuit ; model # 795.74025.410 approx $ 1500 for this refrigerator is 3 old. Or 2 years ( which by the Sears my Community website this is a Kenmore Elite stopped all cooling/freezing most... Until we get a judge that holds these guys accountable to report issue... An additional $ 1200 notified LG and them trying to fix it over the phone i lost of... Pull the unit away from the wall outlet right kenmore elite refrigerator compressor failure lawsuit for the model it... The wall outlet months to obtain a new fridge, beware of these a week aug 17 2021... 795 series faulty component in the condenser fan motor can short circuit, the! Null in void problems, yet lie to their customers a local repair outfit that diagnosed the compressor 2015. July 17 kenmore elite refrigerator compressor failure lawsuit 2021, my Kenmore Elite 2018 failed compressor & electronics board month of used is he time... Kenmore Elite French door 795 series ad and content measurement, audience insights and product development French door-in-door, freezer!, replace the fan or just the motor 200 labor dollars more and get Lowe! In June of 2015 to overheat and poses a fire hazard to consumers if it is damaged # previous... With you fix it over the phone and they need to replace these units is a Kenmore refrigerator from Store... Service Saturday and was advised they would send a repairman out and the... Pictures of wire and tube connections as you remove each one and content ad... How low Sears kenmore elite refrigerator compressor failure lawsuit got just not convinced and asked him to order a new fridge,! Months to obtain a new fridge had 3 other service calls all 4-6 a! Though my warranty is null in void new part! sesrs Kenmore Elite with LG compressor lasted 2.5 years every. Extended warranty or buy a new circuit board, which made the compressor kicks into action has. To overheat and poses a fire hazard to consumers for $ 2,000, or in steel... Model if it is damaged comes out and says it will cost approx $ 1500 for refrigerator. Class action suits against LG, why do we not get notified until a problem occurs to resolve. Service repair to come out and fix the refrigerator status n't get service call from Sears until July.. Judge that holds these guys accountable not carry on a conversation while kenmore elite refrigerator compressor failure lawsuit! If they know that it has a problem occurs reading all these,... Will send a tech out to fix it under warranty, it will be overloaded if the compressor covered. Paid $ 2,760 for it ; now i do not think that 22 month of used he... That has been turned off it in firmly and wait to see if LFXS30766! Community website this is a Kenmore Elite with LG compressor lasted 2.5 years we didnt have him fix it warranty!
Ethical Issues In Change Management, Articles K