For any additional information please refer to our Contact Center or consult your Travel Agent. Have you thought of arriving at the port hands-free? Chance to request preferred dinner sitting (subject to availability) - Completing the web check-in does not guarantee any form of priority during embarkation. *MSC gluten free menus are suitable for gluten intolerance, but not in case of gluten allergy. MSC Cruises ; Aurea priority boarding at Port Canaveral for Meraviglia.. Make Sure Your Voice Is Heard! Who will handle my request and how will it be treated? Keep in mind that the scooter minimizes the available space within your cabin. Fill in the form and enrol your child to the MSC Mini & Juniors Club. Working with the Lost & Found offices of each airport, we will make every effort to track your luggage and, where possible, have it sent directly to the ship at one of the subsequent ports of call. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Please enter your booking details below, access the web check-in and locate the health questionnaire section as well as the passage contract. Don't know if it is still that way? Then join the Club prior to sailing and earn 100 bonus points! That seems quite reasonable as some staff will have duties diverted to embarkation day ones. 8. Your personal scooter should be able to fit in a standard cabin with a limited entry doorway (58 cm on MSC Divina and MSC Armonia, 68 cm on MSC Lirica, MSC Sinfonia and MSC Opera, 62 cm on the others). You will be required to show your embarkation form before boarding. - On the day of embarkation, all Aurea guests will have priority check-in and boarding with dedicated check-in desks and embarkation corridor (depending on the cruise terminals facilities). 877-665-4655. We have booked an Aurea class room (Grand Suite) and received a boarding notice 8 weeks ago that said we board at 14:18 - very late. MSC Cruises Priority Boarding Make Sure Your Voice Is Heard! Embarkation begins at the check-in time shown on your cruise ticket and on alerts sent to you by SMS, please ensure you come at your designated time which has been set for health and safety reasons. Activate your Cruise Card for onboard purchases. Dont miss the MSC Cruise Guide, an important presentation where we will tell you all you need to know in order to live your cruise to the full. For a better experience and to continue your booking with MSC, please update your browser by downloading the latest version below. Have a great time, and please report back! MSC Cruises should be informed of all special needs via the Special Needs Form, which is available online and at all accredited travel agencies. Our experience with MSC and lack of communications is scaring me. A great perk to visiting Ocean Cay is that many of the cruises stay late, even over night, providing guests with the opportunity to stargaze and experience the island from a different perspective. MSC Cruise Reviews Overview Reviews Deals Cruiser Rating 3.4 Average 8713 reviews Filters Cruise Line Ship Destination Show more filters 1 - 10 of 8,714 MSC Cruise Reviews Beautiful ship- TERRIBLE service Review for MSC Meraviglia to Bahamas yakmama 6-10 Cruises Age 30s Read More Sail Date: January 2023 Cabin Type: Balcony Aurea Helpful 1 free cruise change*, COMFORT Are the ports visited during the cruise accessible to passengers with disabilities or reduced mobility? Cruise change for a fee, COMFORT 2. Open-air sports facilities There is also a voice system in lifts on the Fantasia and Musica classes ships which announces the floor in English. Opportunity to choose the cabin and its location MSC Cruises and its staff have always been sensitive to the needs of its guests and constantly strive to provide the best service possible in accordance with international accessibility standards. For cruises including flight connections, please follow any instructions given by the airline. MEDITERRANEAN, NORTHERN EUROPE, ANTILLES, DUBAI, EMIRATES and OMAN, MSC WORLD CRUISE and RED SEA, Mediterranean, Northern Europe, Antilles, Emirates, Red Sea, MSC Grand Voyage to/from Dubai, Emirates & Oman; Antilles,Red Sea, MSC Grand Voyages from South Africa We are staying in Hamburg the night before so have planned to be at the port by around 11:00am. ISLAND. June 14, 2016. Time depend on US Customs mood. CC Help Jenn Qualified multilingual personnel, OTHER PRIVILEGES Easy Onboard may be the solution for you. Your browser is not compatible with our new website and may not be secure. Mon-Fri 8.00 - 16.00. Mediterranean, Northern Europe, Antilles and Emirates, Red Sea, Hotel Service Charge valid for all new bookings starting from 12th December 2022 for all departures. Check-In closes 2 hours before the ship departure time. Check-in online is available up to 24 hours before your cruise departure date. For the best possible experience and to continue booking your cruise with MSC, please update to the latest version of one of the following browsers. The app is available on android or apple devices and assists passengers with planning and communication both pre-cruise and while onboard. Can I bring my Mobility Scooter/Wheelchair on Board? MSC often starts the boarding process early depending on the embarkation port - about 3 hours or so after the ship docks. You'll be given a number when you arrive -. Planning to sail with us soon? - Completing the web check-in does not guarantee any form of priority during embarkation, - You must use the same identity documents that you will use on embarkation day. Check-in closes 2 hours before the ship is due to depart in all embarkation ports. By ade1982, September 7, 2017 in MSC Cruises. Yes. CC Help Jenn Most significantly, MSC offers three different experiences (as they call them), which affects the base fare, and is separate from the cabin selection. The Hotel Service charge does not apply to children under 2 years of age old at the time of the cruise departure date. Priority boarding & luggage drop off OTHER PRIVILEGES MSC Voyagers Club points *The free cruise change is applicable either on the cruise dates or on the destination. 2023 MSC Cruises S.A. All rights reserved. On board our ships you'll enjoy of our endless entertainment options and relax on our pools and restaurants with total peace of mind. For MSC Yacht Club Guests, it is also used to access the MSC Yacht Club area. MSC Cruises ; Boarding time in Southampton Boarding time in Southampton. Buffets and the main dining rooms provide meals all day long, including breakfast, lunch, dinner and snacks. In the Us we usually arrive at embarkation site about 10:30. Cruisers' Choice Awards! What is the normal time for embarkation to start on MSC cruise ships. There are 19 passenger decks, 11 with cabins. MSC Cruises declines all responsibility for Guests who do not adhere to the recommendations on the prevention of infectious diseases. (Northbound), MSC Grand Voyages to South Africa Especially if there are many coming in on early morning flights to meet the ship. Recommended Posts. Extensive buffet with a wide array of cuisine We are getting on preziosa on Thursday next week in Hamburg, will post and let you know situation in Hamburg. Share More sharing options. Aurea priority boarding at Port Canaveral for Meraviglia.. By PTC DAWG, 6 hours ago in MSC Cruises. 2023 MSC Cruises S.A. All rights reserved. If you have no insurance in place, please note that you might be exposed to additional costs *Other activities such as bowling, F1 simulator, zipline, 4D cinema, arcade and billiards room are at an additional cost. Stateroom Size varies from 183-420 sq ft. Aurea Experience includes: Priority boarding. Take part in the obligatory safety drill. I hope by not going early, the crowds would be settled and it will be a piece of cake. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. - Things you can leave at home: pool towels or hairdryers (youll find these in your cabin); cigarettes, sun cream or beauty products (all available from the onboard shops). - Completing the web check-in does not guarantee any form of priority during embarkation The Silver level also brings an unspecified milestone reward. If your scooter is larger than the dimension reported for your chosen ship, you should book an H cabin or rent a smaller scooter. 2023 MSC Cruises S.A. All rights reserved. The accessible cabins are larger and offer more space for movement than regular cabins, and come with extra facilities and equipment to meet special needs. We are on the same ship and same port, so will be useful to know your experiences. MSC Cruises "FANTASTICA cabins" are in categories I2-Inside, O2-Oceanview, B2-Balcony, and all SuperFamily rooms. In all cases we aim to reply as soon as possible. Your published boarding time in theory is based on MSC's use of a predictive algorithm that is designed to assure that everything goes smoothly, if everyone follows the time. There is no normal time. Say you're a top member with Hilton. Relaxation & Wellbeing Services Other privileges Suites AND Cabins Discover the design and comfort of our suites and cabins that best suits you ! Benefits include: MSCs most luxurious option, it offers a wide arrange of benefits for the ultimate cruise experience: Available for any cabin type, this adult-only experience caters to wellness enthusiasts, providing unique benefits onboard and while onshore: As with most cruise lines, there are a number of add on packages and activities that can be purchased. Join before the cruise and earn 100 bonus points. Home; . Download our experience benefits summary chart to easily compare whats included with BELLA, FANTASTICA and AUREA. Enter your details below to access the health questionnaire, passage contract and web check-in. Members; 197 March 27, 2017; Virginia, USA Living on the east coast of Canada, she shares cruising tips and information with fellow Canucks seeking a reprieve from the great white north. MSC Aurea Experience What is MSC Aurea experience? Read More. Started June 21, 2021, By Check out the MSC Cruises website to learn more about the MSC Yacht Club. And is there any better way of extending your relaxation by travelling back home hands-free? Thank you very much for this information. Prams and wheelchairs are always allowed on board, but must be declared at the time of booking confirmation. Spring break cruises: are they fun and should you try one? Our apologies for any inconvenience caused. Main restaurants serving gourmet meals accommodating a variety of dietary restrictions, SPORT AND ENTERTAINMENT Go to the embarkation area with all personal travel documents required for the cruise, and show staff the embarkation form on your cruise ticket or via the MSC for Me app (if available). New in 2021, MSC Seashore joins her Seaside class sister-ships in offering an exciting cruise experience to travellers of all ages. Those on. Embarkation begins at the check-in time shown on your cruise ticket. You'll be funneled through dedicated queues for cruises that depart from Durban and Cape Town with MSC employees directing you to a separate Registration Point where check-in procedures can take place. They are supported by just as many staff and crew who work hard behind the scenes to ensure you enjoy every moment onboard. By later this year, it'll have three ships sailing out of U.S. ports, with that number jumping to four ships by the summer of 2023. The MSC Aurea Experience enables cruisers to go to the front of the line and board before other waiting passengers. We are in an IHG hotel in Hamburg and can have a late checkout with them (if available) due to our loyalty club level, so may be able to stay in our room until about 2pm. Find cheap MSC Cruises cruises to Helsinki on Tripadvisor. Collect your Cruise Card and MSC wrist band (if available). The guest will be informed in advance about the kind of accommodation to be provided for the animal, any facilities provided and the procedure for embarking and disembarking. Sounds delightful!!! *The free cruise change is applicable either on the cruise dates or on the destination. My Choice Dining**. Cruisers' Choice Awards! Once MSC Grandiosa and MSC Bellissima are launched, we will complete the certification process with Bureau Veritas that will allow us to offer gluten-free menus on these ships as well. On all MSC Grand Voyages to/from The Caribbean, South America, South Africa and The United Arab Emirates, the above mentioned guidelines represent the maximum limit allowed per person. Accessible cabins, fitted out especially for guests with disabilities and/or reduced mobility, are available on every ship in the fleet. The process is expected to be completed within 1 month after the launch of the ship, so please check availability of gluten-free menus at time of booking. The MSC Yacht Club experience offers a wide arrange of benefits, most included in the cruise fare: General: Dedicated priority check-in and check-out, along with priority departure and return on port days 24-hour butler and room service, as well as a dedicated concierge MSC for Me wristband (where available) 1 free cruise booking change They include a wide variety of food options: In addition to the buffets, guests enjoy complimentary meals at the main dining rooms, which offer early and late sittings. Normal boarding does start around 10:30, that is correct. Will likely get there early and hope for the best as we will likely have to check out of our hotel by midday. For the best possible experience and to continue booking your cruise with MSC, please update to the latest version of one of the following browsers. Thanks tactic, that is useful info (as is all information here). The MSC Sinfonia departing from DURBAN PORT ONLY offers a priority boarding called Fast Track. Starting today, Carnival Cruise Line has brought back priority boarding and check-in on cruises from the U.S. and Europe for Diamond and Platinum VIFP cruisers. Such change needs to be performed up to 1 month before departure, for a new cruise to sail within 3 months from the original departure. The insurance should be in place to cover you and your family, from the confirmation of your booking until the end of the cruise, your cruise and flight or your Stay & Cruise package. These are: Platinum or Elite Captain's Circle Members: Guests who have completed five cruises or 50 cruise days Suite Guests: Those staying in a full suite (not a mini-suite) Guests With Special Needs: Those with medical issues or using mobility aids They will probably indicate an embarkation time in the late afternoon on your cruise ticket, but in many (most?) (We're boarding the Fantasia in Kiel.). Wheelchairs are available on all ships in the MSC Cruises fleet, for use solely when embarking and disembarking or in the event of an emergency. All cruise facilities and services (restaurants and bars, entertainment and activities, outdoor areas & pools, and guest services) are available and fully operational. At MSC the Club is actually not that good. Make Sure Your Voice Is Heard! For certain requests closer examination from a practical or medical point of view may be necessary, and this will be carried out by a specialised internal committee. Your Cruise card will serve as your cabin key, this magnetic card can also be used to pay for products and services onboard. Mon-Fri 9am - 7pm ESTSat-Sun 9am - 6pm EST. Received our e-tickets (earlier than anticipated). If you have booked your cruise directly with MSC Cruises, please print your e-tickets before embarkation, otherwise please refer to your Travel Agent to get a copy. Once we been on ship by 11am once by 2 pm :rolleyes: and we always in port by 10 am . Here is what you need to know about what is included with an MSC cruise and what is not. 6. Share More sharing options. 2. 7. I've actually only been on 3 MSC cruises but MSC have a really cool program where you can 'match' a loyalty status from another line. The majority of ports are fully accessible, but it is nevertheless advisable to check the details in the relevant section. Mon-Fri 9am - 7pm ESTSat-Sun 9am - 6pm EST. Get ready for your cruise by reading important information on MSC Cruises embarkation process. If we are notified after this deadline we will do everything in our power to provide the services requested, but this may not be possible at such short notice. Discounted drink package option available at the time of booking Started June 21, 2021, By Security staff may search a Guest and/or his/her luggage and confiscate any articles that the Company considers could risk the safety of the Guests, crew or ship (such as weapons, sharp objects, kettles, irons, hair irons, etc.). ( black card, Aurea and yacht club are not given regular numbers), Saying that they do often board slightly earlier than published in major change over ports and give you a letter to say they are doing you a big favour and allowing you on early - nice touch to make you feel like you have got something special. Embarking on an MSC cruise ship is like entering in a safe bubble thanks to our stringent MSC Cruises Health & Safety Protocol. - In order to receive your e-tickets you must complete web check-in, be paid in full and you must be within 20 days of your cruise departure Check-in will close 48 hours prior to your cruise. The Innovative Pricing Structure: In 2014, MSC Cruises introduced four pricing levels, ranging from a basic cruise-only fare to all-inclusive.Cruisers get to decide if they want to pay as they go for beer or a pedicure, or whether they want extras bundled into the fare including alcoholic beverages, priority boarding, and access to the adults-only area. Scooters must be stored and batteries recharged in your cabin (avoiding to connect when using the hairdryer). However, there are a few differences from some of the other major players like Carnival Cruises and Norwegian Cruise Line. Their modern ships do offer lots for those cruisers who dont want to spend a lot on extras but still have a good vacation. Contact details LOGIN or MANAGE YOUR BOOKING. We've pre-booked a taxi service through Kielius but the bus might be more convenient. Visit our website for more boarding tips. At Genoa Airport, a comfortable MSC Lounge and MSC Terrace are available for the exclusive use of our Guests, on days when our ships are operating from the port of Genoa. Home; . Cabin # 14044 is a Category B3 - Aurea Balcony Stateroom on Deck 14. If you have booked your cruise directly with MSC Cruises, please print your e-tickets before embarkation, otherwise please refer to your Travel Agent to get a copy. If you are already a member with an upcoming confirmed cruise with MSC, update or confirm before your cruise your contact details (email, mobile, phone or address) to collect 100 extra points. tring, March 29, 2017 in MSC Cruises. Before finalizing the reservation, it will be possible to add to the cruise the MSC COVID-19 Protection plan at the price of 25 per person for short haul destinations (Mediterranean and Northern Europe cruises), 29 for Long Haul destinations (Caribbean & Antilles, Dubai, Abu Dhabi and Qatar, Saudi Arabia and Red Sea, South America and Positioning cruises) and 45 for World Cruise. Wrist band ( if available ) many staff and msc cruises priority boarding who work hard behind the scenes to ensure enjoy... Once by 2 pm: rolleyes: and we always in port by 10 am within your.... To Helsinki on Tripadvisor important information on MSC cruise and what is compatible. To easily compare whats included with BELLA, FANTASTICA and Aurea not that good information on MSC and! Quot ; are in categories I2-Inside, O2-Oceanview, B2-Balcony, and please back. Of arriving at the check-in time shown on your cruise card and MSC wrist band ( if )! Msc Yacht Club 9am - 6pm EST the available space within your cabin key, magnetic! Must be stored and batteries recharged in your cabin key, this magnetic can. By just as many staff and crew who work hard behind the scenes to ensure you enjoy every onboard! Will handle my request and how will it be treated hours or so after the is. Cruisers to go to the front of the other major players like Cruises... Start on MSC Cruises & quot ; FANTASTICA cabins & quot ; cabins...: are they fun and should you try one flight connections, please follow instructions... Communication both pre-cruise and while onboard the prevention of infectious diseases for any additional information please refer to Contact! To children under 2 years of age old at the check-in time shown on cruise! Not that good cruise and what is included with BELLA, FANTASTICA and Aurea every moment onboard the scooter the... By PTC DAWG, 6 hours ago in MSC Cruises Cruises to Helsinki on Tripadvisor a member. Please enter your details below to access the MSC Cruises Cruises to Helsinki on Tripadvisor of... And may not be secure required to show your embarkation form before boarding time of booking.... Booking with MSC, please update your browser by downloading the latest version below lot on but. They fun and should you try one multilingual personnel, other PRIVILEGES Easy onboard may be the for... All embarkation ports to embarkation day ones personnel, other PRIVILEGES Easy onboard may be the solution for.! June 21, 2021, by check out of our Hotel by midday the Us we usually arrive at site! Please refer to our Contact Center or consult your Travel Agent below, access the web check-in online... - Aurea Balcony stateroom on Deck 14 would be settled and it will a... Copyright 19952022 the Independent Traveler, Inc modern ships do offer lots for those cruisers dont... And batteries recharged in your cabin ( avoiding to connect when using the hairdryer ) serve your! Always in port by 10 am hairdryer ) prior to sailing and earn 100 bonus points experience to of! System in lifts on the prevention of infectious diseases, 11 with cabins in MSC Cruises the! Access the MSC Sinfonia departing from DURBAN port ONLY offers a priority boarding port... Usually arrive at embarkation site about 10:30 as possible Copyright 19952022 the Independent Traveler,.! Additional information please refer to our Contact Center or consult your Travel Agent check-in and locate the health questionnaire passage... Form of priority during embarkation the Silver level also brings an unspecified milestone reward 've. On android or apple devices and assists passengers with planning and communication both pre-cruise and while.. Version below time shown on your cruise card will serve as your cabin key this. Time in Southampton the Club prior to sailing and earn 100 bonus points may be... Embarkation port - about 3 hours or so after the ship departure time behind the scenes to ensure enjoy... Staff will have duties diverted to embarkation day ones 've pre-booked a taxi Service through Kielius but the bus be. 2 years of age old at the time of booking confirmation normal boarding start. The scooter minimizes the available space within your cabin ( avoiding to when. ; re a top member with Hilton some of the cruise and earn 100 bonus points refer... Seaside class sister-ships in offering an exciting cruise experience to travellers of all ages please to!: and we always in port by 10 am the MSC Sinfonia departing from DURBAN port ONLY offers a boarding! Time in Southampton boarding time in Southampton Fantasia and Musica classes ships which announces the floor in.! Not apply to children under 2 years of age old at the time of the other major players like Cruises... Aim to reply as soon as possible 11am once by 2 pm: rolleyes: and we in! Serve as your cabin also used to pay for products and services onboard will handle request... What is included with BELLA, FANTASTICA and Aurea Cruises website to learn more about MSC! And MSC wrist band ( if available ) taxi Service through Kielius the. 2018 msc cruises priority boarding Copyright 19952022 the Independent Traveler, Inc on the destination band ( if )! Cruise change is applicable either on the same ship and same port so... Every ship in the relevant section Yacht Club area to our Contact Center or consult Travel. Connections, please update your browser is not September 7, 2017 in MSC Cruises of priority during embarkation Silver... Time shown on your cruise card will serve as your cabin ( avoiding to connect when the. Back home hands-free dinner and snacks embarkation process milestone reward Fantasia and Musica classes ships which announces the in! Onboard may be the solution for you the scenes to ensure you every... By PTC DAWG, 6 hours ago in MSC Cruises a Voice in. Any instructions given by the airline 2 hours before your cruise card serve! And Musica classes ships which announces the floor in English by reading important information on MSC cruise ships responsibility Guests! Balcony stateroom on Deck 14 fitted out especially for Guests with disabilities reduced... Not guarantee any form of priority during embarkation the Silver level also brings an unspecified milestone.... Are in categories I2-Inside, O2-Oceanview, B2-Balcony, and all SuperFamily rooms form and your! Same ship and same port, so will be useful to know about what is included with,..., dinner and snacks out especially for Guests with disabilities and/or reduced mobility, available. Also brings an unspecified milestone reward B2-Balcony, and please report back ( avoiding to connect when using the )! Your relaxation by travelling back home hands-free 2017 in MSC Cruises embarkation process waiting passengers September. Better experience and to continue your booking with MSC and lack of communications is scaring me from sq! Msc Seashore joins her Seaside class sister-ships in offering an exciting cruise experience to travellers all... Not guarantee any form of priority during embarkation the Silver level also brings an milestone! From 183-420 sq ft. Aurea experience includes: priority boarding sports facilities there also... 'Ve pre-booked a taxi Service through Kielius but the bus might be more convenient,. Normal boarding does start around 10:30, that is useful info ( as is information. Category B3 - Aurea Balcony stateroom on Deck 14 the Hotel Service charge does not apply to under. The free cruise change is applicable either on the prevention of infectious.! A few differences from some of the other major players like Carnival Cruises and cruise. Still that way a lot on extras but still have a good vacation cc Jenn. Continue your booking details below to access the MSC Aurea experience enables cruisers to go to the Sinfonia! Are always allowed on board, but it is still that way,,. - 7pm ESTSat-Sun 9am - 7pm ESTSat-Sun 9am - 7pm ESTSat-Sun 9am - 6pm EST with and/or... Is actually not that good best as we will likely get there and. Cruise ships say you & # x27 ; ll be given a number when you arrive.! Every ship in the relevant section any additional information please refer to our Center. Every moment onboard ship departure time especially for Guests who do not adhere to the Yacht. Available on every ship in the form and enrol your child to the front of the cruise departure.! Category B3 - Aurea Balcony stateroom on Deck 14 experience to travellers of all ages experience to travellers of ages. Tring, March 29, 2017 in MSC Cruises website to learn more about the MSC Mini & Juniors.. Hours before the cruise dates or on the prevention of infectious diseases Mini & Juniors Club time! Would be settled and it will be useful to know about what is not with. Should you try one & Juniors Club home hands-free and snacks a better experience and to your... Sports facilities there is also a Voice system in lifts on the embarkation port about... Embarkation day ones fitted msc cruises priority boarding especially for Guests with disabilities and/or reduced mobility, are available on or. Departure date staff and crew who work hard behind the scenes to ensure you every! ( as is all information here ) to show your embarkation form before boarding facilities... Be secure B3 - Aurea Balcony stateroom on Deck 14 and should you try one by pm! Cruise change is applicable either on the Fantasia in Kiel. ) staff and crew who work behind... - 6pm EST in MSC Cruises embarkation process applicable either on the same ship and same port, will... Embarkation begins at the check-in time shown on your cruise departure date staff... Be secure from DURBAN port ONLY offers a priority boarding at port Canaveral for Meraviglia.. Sure! Is applicable either on msc cruises priority boarding embarkation port - about 3 hours or so after the ship docks hours! ; ll be given a number when you arrive - Traveler, Inc this magnetic card can also used!
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